PRIVACY POLICY

At VICTORIA FOOTWEAR, we respect your privacy and are committed to protecting the information you provide when shopping with us.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase through our website.

Information We Collect

When you place an order, create an account, contact us, or interact with our website, we may collect information such as:
Full name
Phone number
Email address
Billing address
Shipping address
Order details
Payment-related information
Information you provide when contacting customer support

How We Use Your Information

We may use your information to:
Process and deliver your orders
Contact you regarding your order
Provide customer support
Process returns and exchanges
Improve our website and services
Prevent fraudulent or unauthorized transactions
Send promotional communications where permitted and applicable

Payment Information

Payments may be processed through third-party payment providers. VICTORIA does not intentionally store complete payment card information on its own systems where payment processing is handled by a third-party provider.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and improve our services.

Information Sharing

We do not sell or rent your personal information.
We may share necessary information with trusted service providers, such as courier companies, payment processors, technology providers, or other partners when required to process your order or provide our services.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Choices

You may contact us if you have questions about the personal information we hold about you or wish to update information associated with your account or order.

Email: info@victoriafootwear.com
Phone: 0305 3994289